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Ongoing Support

AI Managed Services

Provisioning configured, compliant Digital Assistants, Clones, and Avatars with continuous support. Ongoing maintenance, monitoring, optimisation, and controlled expansion of your AI solutions under strict AI Governance, ensuring that your AI Operations are ready for AI and Data regulations when auditors and inspectors drop by.

Managed Services Catalogue

1. AI Talent Amplifier (Work With You)

Role-Based Digital Assistants That Multiply Output

Deploy compliant, intelligent, role-specific AI Digital Assistants designed to enhance productivity, reduce administrative burden, and standardise decision support across your organisation.

Provide your staff with their own configured AI Digital Assistant using defined skills and knowledge guardrails, and instant access to vast amounts of information. Address the AI knowledge gap. No job losses; staff and knowledge retention; amplified output.

Digital Assistant roles include:
· Sales Assistant
· HR Assistant
· Compliance Assistant
· Quality Assistant
· Legal Assistant
· GP Assistant
· Practice Manager Assistant
· Clinical Governance Assistant

2. Expert-as-a-Service (Work For You)

Hybrid Human–AI Expertise, On Demand

Senior expertise delivered through a fractional human expert paired with a 24/7 AI clone, purpose-built for your organisation.
This managed service provides an alternative to traditional headcount hiring with a flexible, future-ready model, providing continuous access, faster decision support, and built-in human oversight at a lower, predictable cost.

Role options include:
· Chief AI Officer
· Head of Operations
· AI Governance Director
· AI Transformation Director

3. Managed AI Governance

Standardise AI procurement and ethical oversight to eliminate “Shadow AI” risks.

We help you assess vendors, manage intake, risk screening, and ethical approval for new AI vendors and internal projects, ensuring alignment with the National Framework for Responsible AI.

Proactive protection against algorithmic drift, bias, and regulatory non-compliance.

24/7 technical oversight of deployed AI systems to monitor performance and model drift, ensuring systems stay within the guardrails of the EU AI Act and GDPR.

4. Prompt Library Maintenance

Ensure your staff always gets the most accurate, safe, and clinical-grade results from GenAI tools.

Managed curation of your organisation’s prompt library. As LLM models (ChatGPT/Claude/Gemini) update, prompts need rechecking, improvement, and user enhancement requests can be integrated. We continuously test and re‑tune prompts to maintain peak performance.

5. Digital Assistant/Clone/Avatar Management

Assistant/Clone Performance Management & Optimisation

End‑to‑end management of your organisation’s digital assistants, clones, and avatars. We review, update, and optimise your digital assistant, clones, & avatars to deliver standardised interactive task output that make you a productive black-belt. Expand your voice into 20+ languages, available 24/7.

6. Responsible AI Assurance

Stress‑test your AI systems against ethical failures before they reach the end user.

Regular red‑teaming sessions where our experts attempt to bypass safety guardrails to find vulnerabilities. We test for bias, hallucination risks, and data leakage in a controlled, safe environment.